Privacy Policy
For the EduLink website, iOS app, User Portal and enquiry system. Last reviewed: 10 July 2026.
Accounts, device data and sync
The iOS app and User Portal require registration or sign-in. EduLink processes the account email, display name, role, consent records and data needed to provide account and service functions. Language, theme and installed data-package settings may remain on the device; saved items, comparisons, preferences and service records upload only when the user explicitly enables cloud sync.
The App Store privacy disclosure covers Name, account email, User ID and Product Interaction. These data types are linked to the account but EduLink does not track users across apps or websites. Users can export account data or submit a deletion request. Once accepted, a deletion request removes the entire app and User Portal account, clears synced data and signs the device out. It is normally completed within 30 calendar days, with confirmation sent to the registered email address. Account-level local data is isolated or cleared on sign-out so a subsequent account cannot see the previous account's information.
Enquiries, notifications and public data
Family and school-partnership enquiries are stored as Cases, questionnaires and messages so Admin Portal can assign, review, manage and reply. Email is required contact information. Amazon SES may deliver confirmation and update notifications, with a scoped, expiring secure link for continued communication. A standard email inbox is not the enquiry record system.
The app uses public New Zealand Ministry of Education / Education Counts data and verifies remote package integrity. EduLink does not use advertising SDKs or cross-app advertising tracking. Necessary security, performance and product analytics are minimised for the stated purposes and do not record secure tokens or complete enquiry messages.